- Your birth details (date, time and place) never leave your phone.
- Palm photos are read in your phone's memory and are never saved, uploaded or sent to anyone, including the AI.
- When you ask the AI astrologer something, it gets your chart positions and your question, never your name, birth date or birth place.
- We have no accounts: no email, no password, no profile on our servers.
- Free users see ads from Google AdMob. In Europe, the UK and Switzerland we ask first.
Who we are
Starpalm: Horoscope, Astrology ("the app", Android package com.starpalm.horoscope) is developed and operated by AS3 Labs Global LLP (LLPIN ADC-8582), a limited liability partnership registered in India ("we", "us"). For anything about your privacy, write to contact@as3labsglobal.com with the subject "Starpalm – Privacy Request"; we reply within 30 days.
What stays on your phone
These are stored only on your phone, in the app's private storage: your birth details and the details of the people you add, their names, your journal, your palm reading results (short text labels such as "heart line: long, curved"), your readings history and your settings. We never receive them. Settings → "Delete all my data" removes them from the phone.
Palm reading
The app asks for camera access only when you start a scan, and a photo from your gallery comes through Android's photo picker, so the app never sees your other photos. The photo is processed in memory on your phone to find your palm lines. It is never written to storage, never uploaded, never logged and never sent to the AI. Only the text labels are kept, on your phone. We do not collect or keep any scan or record of hand geometry. You see a consent screen before your first scan.
The AI astrologer
When you send a question, the app sends to our server: the positions of the planets and points in your chart (sign, degree and, if you know your birth time, house), today's transits to your chart, your question, the last few questions and answers of the same conversation, your palm line labels if you have a palm reading, your language, the tone you chose, the date and a random anonymous ID (see "The anonymous ID" below). It never sends your name, birth date, birth time or birth place.
Our server runs on Google Cloud in the United States. It passes the request to Google's Gemini API to write the answer. Google processes it under its terms for paid API services, which do not allow using it to improve Google's products; Google may keep it for a short time to detect abuse.
We do not keep your questions or answers. Our server logs only technical events (for example, that a question was answered and in which language), not their text. The one exception: if you tap "Report" on an answer, the question, the answer and the reason you chose are stored so we can review and fix the problem.
Please do not type other people's private details, or your own name or contact details, into a question.
The anonymous ID and your question count
The first time you use the AI astrologer, Firebase Authentication creates a random anonymous ID for the app on your phone. It is not linked to your name, email or Google account. Our server uses it to count your daily questions and to remember a Premium subscription or a question pack you bought. For each ID we store the current day, the questions used that day, any question packs and the date Premium ends.
Purchases
Payments are handled by Google Play; we never see your card or payment details. When you buy, the app sends the purchase token to our server so it can confirm the purchase with Google Play. We store a one-way hash of the token so a pack is credited only once.
Ads
If you use the app for free, it shows ads from Google AdMob. AdMob may use your device's advertising ID, IP address and device information to show and measure ads, and, where allowed, to personalise them. In the European Economic Area, the UK and Switzerland, Google's consent message asks you first. You can change your choice any time in Settings → Ad choices, and you can reset or delete your advertising ID in Android's settings. Premium users see no ads. Google's use of data: policies.google.com/technologies/partner-sites.
Analytics, crashes and notifications
We use Firebase Analytics to understand how the app is used (for example, which screens are opened and whether a reading was marked helpful), and Firebase Crashlytics to receive crash reports (device model, Android version and what went wrong). Neither receives your birth details, your questions or your palm photos, and we do not attach any user ID to them. Firebase Cloud Messaging gives the app a token so we can tell it when new content is ready; your daily notification is scheduled on the phone. Firebase Remote Config lets us change some settings without an update.
Backup to your Google Drive
Backup is optional. If you turn it on, the app encrypts your data on your phone and saves it in the app's private folder in your own Google Drive. We cannot read it and it is never stored on our servers. You can delete it from Google Drive (Manage apps → Starpalm → Delete hidden app data).
Invite links
An invite link you share holds your first name and your chart positions, not your birth date or place. Anyone who has the link can read what it holds, so share it only with people you choose. Our website does not store invite links.
Who receives data
We do not sell your personal information. The service providers that process data for us are Google (Google Cloud, Firebase, the Gemini API, AdMob and Google Play). We may disclose information if the law requires it.
How long we keep it
Question counts are overwritten every day; question packs and the Premium end date are kept while they are in use. Reported answers are kept until we have reviewed them and fixed the problem they show. Analytics and crash data follow Firebase's retention settings. Data on your phone stays until you delete it or uninstall the app.
Your choices and rights
You can delete everything on the phone (Settings → Delete all my data), change your ad choices in Settings, turn off notifications, and uninstall the app at any time. Depending on where you live (for example under the GDPR, the UK GDPR, Brazil's LGPD or California's CCPA/CPRA), you may have the right to access, correct, delete or move your data, to object to or restrict its use, and to withdraw consent. Because we hold no name or email, write to contact@as3labsglobal.com and we will help you find what belongs to you. You can also complain to your local data protection authority.
Our legal bases under the GDPR: to provide what you ask for (readings, AI answers, purchases); your consent (personalised ads, palm reading); and our legitimate interest in keeping the app working and safe (crash reports, analytics, abuse checks).
Children
Starpalm is for adults (18+). It is not directed at children and we do not knowingly collect data from children.
Changes
If we change this policy, we will update it here with a new date and, for important changes, tell you in the app.
India
Under the Digital Personal Data Protection Act, 2023 you may withdraw consent, ask about the data we hold and raise a grievance with the Grievance Officer below.
Grievance Officer
In accordance with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023, the Grievance Officer for AS3 Labs Global LLP is:
Grievance Officer
AS3 Labs Global LLP
C-163, Shiv Sadan, Akash Nagar, Dasna, Ghaziabad, Uttar Pradesh 201015, India
Email: contact@as3labsglobal.com
We will acknowledge your complaint within 24 hours and aim to resolve it within 15 days of receipt.
Contact
AS3 Labs Global LLP
C-163, Shiv Sadan, Akash Nagar, Dasna, Ghaziabad, Uttar Pradesh 201015, India
Email: contact@as3labsglobal.com