Who we are
SeenLog (the "App") is developed and operated by AS3 Labs Global LLP (LLPIN ADC-8582), a limited liability partnership registered in India ("we", "us", "our"). This Privacy Policy explains what information the App collects, why, how it is used and shared, and the choices you have.
By installing or using the App you agree to this Privacy Policy. If you do not agree, please do not use the App.
Information we collect
We collect only what the App needs to work and improve. We do not ask for your name, email address or phone number to use SeenLog unless a specific feature says so.
Phone numbers you add
The phone numbers you choose to monitor and the nickname you give them. These are stored on our servers so the service can check the publicly visible online status of those numbers and send you alerts.
Presence history
Timestamps of when a monitored number appeared online or offline, used to build your history and charts. This history is linked to your app instance, not to your name.
Notification token
A Firebase Cloud Messaging token so we can deliver online/offline alerts to your device.
Purchase information
If you buy a premium plan, the subscription status received from Google Play.
Information collected automatically
- Device and app information: device model, operating system version, language, app version and an app instance identifier.
- Diagnostics: crash reports and performance data so we can fix bugs and keep the app stable.
- Usage analytics: which screens and features are used, in aggregated or pseudonymous form.
- Advertising ID (where ads are shown): used by our ad partner to serve and measure ads. You can reset it or opt out of personalised ads in your device settings.
App permissions
The App asks for the following Android permissions. Optional permissions are requested only when you use the related feature, and you can withdraw them at any time in your device settings.
| Permission | Why we need it |
|---|---|
| Internet | To check presence status and sync your tracking list. |
| Notifications (POST_NOTIFICATIONS) | To show online/offline alerts. |
| Foreground service | To keep alerts timely where the Android version requires it. |
Information about people you track
SeenLog only works with presence information that the messaging platform already makes visible to anyone who has that number. We do not access anyone's messages, calls, contacts, location or media. You must have the consent of every person whose number you add. We delete a monitored number and its history from our servers when you remove it from the app, and the person concerned may ask us to stop tracking their number by writing to us.
How we use information
- To provide, operate and maintain the App's features.
- To fix crashes, improve performance and develop new features.
- To send notifications you have enabled.
- To process purchases and verify subscriptions.
- To detect, prevent and address fraud, abuse, security or technical issues.
- To comply with legal obligations and enforce our Terms.
Sharing and third-party services
We do not sell your personal information. We share information only with service providers that help us run the App, under their own privacy policies, or when required by law.
| Service | Data it may process | Link |
|---|---|---|
| Google Firebase (Analytics, Crashlytics, Cloud Messaging, Remote Config) | App usage events, crash logs, device model, OS version, app instance ID, push token | Policy |
| Google AdMob | Advertising ID, IP address, device information, ad interaction data | Policy |
| Google Play Billing | Purchase token, product ID, subscription status (we never receive your card or bank details) | Policy |
We may also disclose information if required by law, court order or a government authority, to protect our rights or users' safety, or as part of a merger, acquisition or sale of assets (in which case this policy will continue to apply).
Advertising
The App may show ads through Google AdMob. Where required (for example in the EEA, UK and Switzerland), we ask for your consent before showing personalised ads using a Google-certified consent tool. You can change your choice at any time in the App, or reset or delete your Advertising ID in Android Settings → Privacy → Ads.
Purchases and payments
In-app purchases and subscriptions are processed by Google Play. We receive only a confirmation of the purchase (such as a purchase token and the product bought). We never receive or store your card, UPI or bank details.
Data retention
Data stored on your device stays there until you delete it, clear the App's data or uninstall the App. Data held on our servers or by our service providers is kept only as long as needed for the purposes above. Crash and analytics data is retained according to the providers' standard retention periods (typically up to 14 months), after which it is deleted or anonymised.
Data security
We use industry-standard measures, including encryption in transit (HTTPS/TLS) and access controls, to protect information. No method of transmission or storage is completely secure, but we work to protect your data and will notify you and the authorities of a breach where the law requires.
Your rights and choices
- Access, correction and deletion: you may ask us for a copy of the personal data we hold about you, or ask us to correct or delete it.
- Withdraw consent: you can revoke permissions in Android settings and change ad consent in the App at any time.
- Nominate: users in India may nominate another person to exercise their rights in case of death or incapacity, as provided under the Digital Personal Data Protection Act, 2023.
- EEA/UK users have rights under the GDPR, including objection, restriction and portability, and may complain to their local data protection authority.
- California residents have rights under the CCPA/CPRA to know, delete and correct personal information. We do not sell or share personal information for cross-context behavioural advertising in a way that requires an opt-out beyond the ad settings described above.
To make a request, email contact@as3labsglobal.com with the subject "SeenLog – Privacy Request". We may need to verify your request and will respond within 30 days.
Deleting your data
Most SeenLog data is stored only on your device and is removed when you clear the App's data or uninstall it. To request deletion of any data held on our servers, email contact@as3labsglobal.com with the subject "SeenLog – Delete my data". We will delete it within 30 days, except where we must keep it by law.
Children's privacy
SeenLog is not directed to children under 13, and we do not knowingly collect personal information from them. Users in India under 18 must use the App with the consent and supervision of a parent or legal guardian. If you believe a child has given us personal information, contact us and we will delete it.
International transfers
We are based in India and our service providers may process data in other countries. Where data is transferred, we rely on appropriate safeguards such as the providers' standard contractual clauses.
Changes to this policy
We may update this Privacy Policy from time to time. We will change the "Last updated" date above and, for significant changes, notify you in the App. Continued use of the App after an update means you accept the revised policy.
Grievance Officer
In accordance with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023, the Grievance Officer for AS3 Labs Global LLP is:
Grievance Officer
AS3 Labs Global LLP
C-163, Shiv Sadan, Akash Nagar, Dasna, Ghaziabad, Uttar Pradesh 201015, India
Email: contact@as3labsglobal.com
We will acknowledge your complaint within 24 hours and aim to resolve it within 15 days of receipt.
Contact us
AS3 Labs Global LLP
C-163, Shiv Sadan, Akash Nagar, Dasna, Ghaziabad, Uttar Pradesh 201015, India
Email: contact@as3labsglobal.com