Who we are
Deletly (the "App") is developed and operated by AS3 Labs Global LLP (LLPIN ADC-8582), a limited liability partnership registered in India ("we", "us", "our"). This Privacy Policy explains what information the App collects, why, how it is used and shared, and the choices you have.
Android package name: com.deletly.app
By installing or using the App you agree to this Privacy Policy. If you do not agree, please do not use the App.
Information we collect
We collect only what the App needs to work and improve. We do not ask for your name, email address or phone number to use Deletly unless a specific feature says so.
Notifications from supported apps
With your permission, Deletly reads notifications from supported messaging apps and saves the message text and sender name in a database on your device, so you can see messages that were later deleted. This data never leaves your device.
WhatsApp Web sessions (multiple accounts)
WhatsApp Web runs inside the app in a secure web view, and you can link more than one account. Login sessions and cookies are stored on your device only. We cannot see your chats.
Auto-reply rules
Rules and reply texts you create are stored on your device. Replies are sent through the messaging app's own notification reply action.
Contacts
If you choose to pick recipients for auto-reply, or start a chat using Direct Chat, the App reads your contacts on your device only to show the list. Your contacts are never uploaded to our servers.
Direct chat
Direct Chat opens a chat with a number you type, without saving it to your phone. The number is used only to open that chat and is not stored on our servers.
Status files
Read from the folder you grant access to, only to show and save statuses. If you turn on Auto-save, new statuses are copied to your gallery automatically. Never uploaded.
WhatsApp Cleaner
Using the same folder access, Cleaner measures how much space WhatsApp media takes on your phone and deletes only the files you select and confirm. Deleted files are also removed from WhatsApp. File lists are processed on your device only and never uploaded.
Message insights
Statistics such as message counts, busiest hours and deleted-message counts are calculated on your device from the messages Deletly saved. Nothing is uploaded. If you choose Share, an image of the screen is passed to the app you pick.
Information collected automatically
- Device and app information: device model, operating system version, language, app version and an app instance identifier.
- Diagnostics: crash reports and performance data (via Firebase Crashlytics) so we can fix bugs and keep the app stable.
- Usage analytics: which screens and features are used, collected via Firebase Analytics in aggregated or pseudonymous form.
- Push token: if you allow notifications, a Firebase Cloud Messaging token so we can deliver important service messages.
- Advertising ID: used by Google AdMob to show and measure ads. You can reset it or opt out of personalised ads in your device settings.
App permissions
The App asks for the following Android permissions. Optional permissions are requested only when you use the related feature, and you can withdraw them at any time in your device settings.
| Permission | Why we need it |
|---|---|
| Notification access | Core feature: to capture incoming messages so deleted ones can be shown, and to send auto-replies. |
| Contacts | Optional: to let you pick recipients for auto-reply and start a chat from Direct Chat. Read on your device; not uploaded. |
| Folder access (media) | Optional: to show and save statuses and media from the folder you choose, and to delete files you select in Cleaner. |
| Notifications | To alert you when a message is deleted, and to send occasional reminders (for example, new statuses to save). You can turn these off in Android settings. |
| Ignore battery optimisation | Optional: so Android does not stop message capture in the background. Requested only when you tap Fix on the related tip. |
Prominent disclosure
Deletly asks for notification access with a clear explanation before you grant it. You can revoke it at any time in Android Settings → Notifications → Device & app notifications (or Notification access). Deleting the app or clearing its data removes all saved messages.
How we use information
- To provide, operate and maintain the App's features.
- To improve the App and develop new features.
- To send notifications you have enabled.
- To detect, prevent and address abuse, security or technical issues.
- To comply with legal obligations and enforce our Terms.
Sharing and third-party services
We do not sell your personal information. We share information only with service providers that help us run the App, under their own privacy policies, or when required by law.
| Service | Data it may process | Link |
|---|---|---|
| Google Firebase (Analytics, Crashlytics, Cloud Messaging, Remote Config) | App usage events, crash logs, device model, OS version, app instance ID, push token | Policy |
| Google AdMob | Advertising ID, IP address, device information, ad interaction data | Policy |
We may also disclose information if required by law, court order or a government authority, to protect our rights or users' safety, or as part of a merger, acquisition or sale of assets (in which case this policy will continue to apply).
Advertising
Deletly shows ads through Google AdMob. Where required (for example in the EEA, UK and Switzerland), we ask for your consent before showing personalised ads using a Google-certified consent tool. You can reset or delete your Advertising ID in Android Settings → Privacy → Ads.
Data retention
Data stored on your device stays there until you delete it, clear the App's data or uninstall the App. Data processed by our service providers is kept only as long as needed for the purposes above. Crash and analytics data is retained according to the providers' standard retention periods (typically up to 14 months), after which it is deleted or anonymised.
Data security
We use industry-standard measures, including encryption in transit (HTTPS/TLS) and access controls, to protect information. No method of transmission or storage is completely secure, but we work to protect your data and will notify you and the authorities of a breach where the law requires.
Your rights and choices
- Access, correction and deletion: you may ask us for a copy of the personal data we hold about you, or ask us to correct or delete it.
- Withdraw consent: you can revoke any permission in Android settings, and change your ad consent, at any time.
- Nominate: users in India may nominate another person to exercise their rights in case of death or incapacity, as provided under the Digital Personal Data Protection Act, 2023.
- EEA/UK users have rights under the GDPR, including objection, restriction and portability, and may complain to their local data protection authority.
- California residents have rights under the CCPA/CPRA to know, delete and correct personal information. We do not sell your personal information; personalised ads are controlled through your Advertising ID settings and the consent prompt described above.
To make a request, email contact@as3labsglobal.com with the subject "Deletly – Privacy Request". We may need to verify your request and will respond within 30 days.
Deleting your data
Most Deletly data is stored only on your device and is removed when you clear the App's data or uninstall it. To request deletion of any data held on our servers, email contact@as3labsglobal.com with the subject "Deletly – Delete my data". We will delete it within 30 days, except where we must keep it by law.
Children's privacy
Deletly is not directed to children under 13, and we do not knowingly collect personal information from them. Users in India under 18 must use the App with the consent and supervision of a parent or legal guardian. If you believe a child has given us personal information, contact us and we will delete it.
International transfers
We are based in India and our service providers may process data in other countries. Where data is transferred, we rely on appropriate safeguards such as the providers' standard contractual clauses.
Changes to this policy
We may update this Privacy Policy from time to time. We will change the "Last updated" date above and, for significant changes, notify you in the App. Continued use of the App after an update means you accept the revised policy.
Grievance Officer
In accordance with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023, the Grievance Officer for AS3 Labs Global LLP is:
Grievance Officer
AS3 Labs Global LLP
C-163, Shiv Sadan, Akash Nagar, Dasna, Ghaziabad, Uttar Pradesh 201015, India
Email: contact@as3labsglobal.com
We will acknowledge your complaint within 24 hours and aim to resolve it within 15 days of receipt.
Contact us
AS3 Labs Global LLP
C-163, Shiv Sadan, Akash Nagar, Dasna, Ghaziabad, Uttar Pradesh 201015, India
Email: contact@as3labsglobal.com