Who we are
Pagix: PDF Editor, eSign, Scan ("Pagix" or the "App") is developed and operated by AS3 Labs Global LLP (LLPIN ADC-8582), a limited liability partnership registered in India ("we", "us", "our"). This Privacy Policy explains what information the App handles, why, how it is shared, and the choices you have.
Android package name: com.ai.pdf.editor.reader.scanner
By installing or using the App you agree to this Privacy Policy. If you do not agree, please do not use the App.
What we collect (summary)
| Data | Collected? | Why / where |
|---|---|---|
| Your documents, scans and their content | No | Processed and stored only on your device |
| Signatures, recent/starred files, settings | No | Stored only on your device |
| Name, email, phone number, account | No | The App has no sign-up or login |
| Location, contacts, messages, microphone, camera | No | The App does not access them (scanning uses Google's scanner, see below) |
| App usage events (screens and features used) | Yes, pseudonymous | Google Firebase Analytics — to improve the App |
| Crash logs and diagnostics | Yes, pseudonymous | Google Firebase Crashlytics — to fix bugs |
| Device information, app instance ID, IP address | Yes | Firebase and AdMob — analytics, crash reports and ads |
| Advertising ID and ad interactions | Yes | Google AdMob — to show and measure ads (personalised only with your consent where required) |
| Push notification token | Yes | Firebase Cloud Messaging — to deliver notifications you allow |
| Purchase status | Only if you buy (when paid features are offered) | Google Play Billing — to unlock paid features |
We do not sell or rent your personal information, and we never link analytics or ad data to the contents of your documents.
Your documents and files
PDF, Word, Excel, PowerPoint, text and image files are opened, edited, converted, compressed, protected and saved on your device. Files the App creates are saved to the Documents/Pagix folder (images to Pictures/Pagix). Temporary working copies are kept in the App's private storage and removed automatically.
Passwords you enter to open or protect a PDF are used only for that operation and are not stored. File names and document content are never included in analytics, crash reports or ad requests.
A document leaves your device only when you choose to share it, open it in another app, or print it. The receiving app or service then handles it under its own privacy policy.
AI, OCR and translation
- AI assistant (chat, summary): on supported phones the App uses Google's on-device model Gemini Nano through Android's AICore system service. Your document text is processed on your phone and is not sent to us or to Google's servers by the App. On other phones a basic offline mode picks key sentences and matching passages, also on the device.
- Translation: uses Google ML Kit on-device translation. The first time you use a language, its language pack (about 30 MB) is downloaded from Google; after that, translation works offline. Your text is not uploaded.
- Text recognition (OCR): uses Google ML Kit models provided by Google Play services and runs on your device.
- Document scanning: uses Google's document scanner, provided by Google Play services. It opens the camera in its own secure screen and returns only the pages you choose to keep. The App itself does not request camera permission and never sees the camera feed.
- AI output may be inaccurate. Please check important information against the original document.
To download models and language packs, your device contacts Google, which may receive standard technical information (such as IP address and device information) under Google's Privacy Policy.
Information collected automatically
- Device and app information: device model, Android version, language, country (derived from IP address), app version and an app instance identifier.
- Usage analytics: which screens and tools are used, how long tasks take and whether they succeed, in pseudonymous form (Firebase Analytics). No file names or document content.
- Diagnostics: crash reports and performance data, including the state of the App when a crash happened (Firebase Crashlytics).
- Advertising ID and ad data (when ads are shown): used by Google AdMob to serve, limit and measure ads and to prevent ad fraud. You can reset or delete your Advertising ID in Android Settings.
- Notification token: a push token for your device from Firebase Cloud Messaging, used only to deliver notifications. It is not linked to your documents.
- App configuration: Firebase Remote Config receives your app instance ID, app version, language and country so we can adjust features and ad frequency without an app update.
App permissions
The App asks for permissions only when you use a feature that needs them. You can withdraw any permission at any time in Android Settings.
| Permission | Why we need it |
|---|---|
| All files access (Android 11 and later) / Storage (Android 10 and earlier) | Optional. Lets the Files screen list the PDF and Office documents on your device and lets you rename or delete them. It is requested only when you open the device library. Without it you can still open any file through “Browse device”. |
| Camera | Not requested by the App. Scanning is handled by Google's document scanner (Google Play services), which asks for camera access on its own and gives the App only the scanned pages you keep. When you choose “Take photo” (for example to add a page or a logo), your phone's own camera app takes the picture and passes only that photo to the App, which keeps it in its private storage. |
| Notifications (Android 13 and later) | Optional. To show the progress and result of long tasks (such as converting, compressing or OCR on large files) and occasional updates about the App's features. You can turn notifications off at any time. |
| Run in background (foreground service) | Lets long file tasks (such as converting or compressing large files) keep running if you leave the screen. A notification shows the progress and lets you cancel at any time. |
| Internet and network state | To download on-device models and language packs, to send analytics and crash reports, and to load ads. Your documents are not uploaded. |
| Advertising ID | Used by Google AdMob to show and measure ads, subject to your ad settings and consent. |
| AICore service binding | Lets the App use Android's on-device AI service (Gemini Nano) on supported phones. No data leaves the device through it. |
| Photos | No photo permission is needed. Images are chosen with Android's system photo picker, which gives the App only the images you select. |
Data stored on your device
The App keeps a small amount of data in its private storage on your device: your recent, starred and created documents (file name, location, size, last page read), saved signatures, and your settings (theme, language, reading preferences, ad-consent choice, ad-free period and how often ads were shown that day). This data is not sent to us. You can clear recent files in Settings, delete signatures in My signatures, or remove everything by clearing the App's data or uninstalling it.
How we use information
- To provide and maintain the App's features.
- To understand which features are used so we can improve them.
- To detect, diagnose and fix crashes and performance problems.
- To show ads that keep the App free, and to limit ad frequency and prevent ad fraud.
- To send notifications you have allowed, such as the progress and result of long tasks and occasional updates about the App's features.
- To adjust features and ad frequency remotely (Firebase Remote Config).
- To process purchases and restore them on your devices, if you buy a paid feature.
- To comply with legal obligations and enforce our Terms.
Third-party services
We share information only with these service providers, which process it on our behalf or under their own privacy policies:
| Service | Data it may process | Link |
|---|---|---|
| Google Firebase Analytics | App usage events, device model, Android version, app instance ID, approximate location (country/region from IP) | Policy |
| Google Firebase Crashlytics | Crash logs, device model, Android version, app instance ID | Policy |
| Google Firebase Cloud Messaging | Push token, app instance ID | Policy |
| Google Firebase Remote Config | App instance ID, app version, language, country | Policy |
| Google AdMob and Google User Messaging Platform | Advertising ID, IP address, device information, ad interactions, consent choice | Policy |
| Google Play Billing | Purchase token, product ID, subscription status (we never receive card, UPI or bank details) | Policy |
| Google Play In-App Review and In-App Updates | Handled by the Google Play Store app; we do not receive your rating, review text or account details | Policy |
| Google ML Kit, Document Scanner and Gemini Nano (Android AICore) | Run on your device; models and language packs are downloaded from Google | Terms |
We may also disclose information if required by law, court order or a government authority, to protect our rights or users' safety, or as part of a merger, acquisition or sale of assets (in which case this policy will continue to apply).
Advertising and consent
The App shows ads through Google AdMob to keep it free. Where required by law (for example in the EEA, UK and Switzerland, and in US states with privacy laws), we ask for your consent or offer an opt-out before ads are personalised, using Google's certified consent tool (User Messaging Platform). You can change your choice at any time in the App under Settings → Ad privacy choices (shown where this applies).
Ads appear as banners and clearly labelled cards in some lists and screens, and as full-screen ads only at natural breaks (for example when you leave a result screen), with limits on how often they appear. In the document reader a banner may appear in its own strip below the pages; it never covers your document. Ads are not shown inside the editor, signature, form-filling or AI screens. You may also choose to watch an optional video ad to remove ads for a limited time (for example 24 hours); this is stored only on your device. You can also reset or delete your Advertising ID, or opt out of personalised ads, in Android Settings → Privacy → Ads. If you decline, you may still see non-personalised ads.
Purchases and payments
If the App offers paid features or an ad-free plan, purchases are processed by Google Play. We receive only a confirmation of the purchase (such as a purchase token and the product bought). We never receive or store your card, UPI or bank details.
Data retention and deletion
Everything the App stores on your device stays there until you delete it, clear the App's data (Android Settings → Apps → Pagix → Storage → Clear data) or uninstall the App. Documents saved to shared folders (such as Documents/Pagix) remain yours after uninstalling. Analytics data is kept for up to 14 months and crash reports for up to 90 days, after which they are deleted or anonymised. Ad data is retained by Google according to its policies.
To ask us to delete analytics or crash data associated with your app instance, email contact@as3labsglobal.com with the subject "Pagix – Delete my data" and include your request date and device model. We will act on it within 30 days, except where we must keep data by law.
Data security
Your documents are processed locally and are never transmitted to us. Temporary unprotected copies of password-protected files are deleted as soon as an operation finishes. Analytics, crash and ad data are sent over encrypted connections (HTTPS/TLS). No method of transmission or storage is completely secure, but we work to protect data and will notify you and the authorities of a breach where the law requires. Please protect your device with a screen lock.
Your rights and choices
- Permissions: optional permissions can be refused or withdrawn in Android Settings.
- Ads: change ad consent in the App's Settings, or reset your Advertising ID in Android Settings.
- Access, correction and deletion: you may ask for a copy of personal data we hold about you, or ask us to correct or delete it.
- India: under the Digital Personal Data Protection Act, 2023 you may also withdraw consent and nominate another person to exercise your rights.
- EEA/UK: you have rights under the GDPR, including objection, restriction and portability, and may complain to your local data protection authority.
- California and other US states: you have rights to know, delete and correct personal information and to opt out of targeted advertising. We do not sell personal information for money.
To make a request, email contact@as3labsglobal.com with the subject "Pagix – Privacy Request". We may need to verify your request and will respond within 30 days.
Children's privacy
Pagix is a general productivity app and is not directed to children under 13. We do not knowingly collect personal information from children. Users in India under 18 should use the App with the consent and supervision of a parent or legal guardian. If you believe a child has provided us personal information, contact us and we will delete it.
International transfers
We are based in India, and our service providers (Google) may process data in other countries. Where data is transferred, we rely on appropriate safeguards such as the providers' standard contractual clauses.
Changes to this policy
We may update this Privacy Policy, for example when we add features. We will change the "Last updated" date above and, for significant changes, notify you in the App. Continued use of the App after an update means you accept the revised policy.
Grievance Officer
In accordance with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023, the Grievance Officer for AS3 Labs Global LLP is:
Grievance Officer
AS3 Labs Global LLP
C-163, Shiv Sadan, Akash Nagar, Dasna, Ghaziabad, Uttar Pradesh 201015, India
Email: contact@as3labsglobal.com
We will acknowledge your complaint within 24 hours and aim to resolve it within 15 days of receipt.
Contact us
AS3 Labs Global LLP
C-163, Shiv Sadan, Akash Nagar, Dasna, Ghaziabad, Uttar Pradesh 201015, India
Email: contact@as3labsglobal.com